Privacy Policy

Protecting your privacy is important to CompleteCare, Inc. ("CompleteCare"). CompleteCare understands the responsibility to protect non-public personal information obtained in connection with providing a financial service to a customer (the "Information").

The following describes how CompleteCare protects the confidentiality of Information provided by you or collected from others; and how the Information is used and applies to individuals who obtain or have obtained from us a financial service used primarily for personal, family or household purposes.

CompleteCare will not disclose Information except as noted in this policy or as permitted by law.

CompleteCare does not sell Information or customer lists to third parties but may provide Information to affiliated entities.

INFORMATION WE COLLECT: The Information collected is limited to what CompleteCare believes required in order to administer your accounts; to comply with certain laws and regulations; and to provide you with financial services. CompleteCare collects Information from the following sources:

• Information we receive from you on applications/other forms, such as your assets, income, and other debt
• Information about your transactions with us, our affiliates, or others, such as your account balance, payment history, and parties to transactions
• Information from a consumer reporting agency, such as Information regarding your credit worthiness or credit history
• Information from third parties confirming Information we have requested in the process of evaluating accounts, including Information from medical providers who have furnished services to you about the services they provided and the amount owed for such services

SHARING INFORMATION WITH OUR AFFILIATES : The CompleteCare affiliates work together to provide customers with a broad range of services. CompleteCare and its affiliates may share Information from our account records, such as:

• Name, address, and social security number
• Account balances and account history
• Payment history

Federal law allows us to share Information with affiliated entities.

We may share Information with our affiliates to provide additional services, to enhance customer service and otherwise as permitted by law. We may share Information with financial service providers, such as:

• Debt collection providers
• Debt servicing providers

We also reserve the right to share Information with new affiliates created or acquired in the future.

SHARING INFORMATION WITH THIRD PARTY PROVIDERS: We provide services for and share information with Health Care Institutions in relation to your account with them. The Health Care Institutions provide CompleteCare with Information, including without limitation your account balance and an itemization and accounting of services rendered, and we provide Health Care Institutions with Information, including without limitation the status of servicing and collecting the balance on your account. The relationship between CompleteCare and the Health Care Institution, including Information sharing, extends to all affiliated entities of each.

SHARING INFORMATION WITH COMPANIES THAT WORK FOR US: We may share some or all of the Information we obtain, as described above, with businesses that perform services on our behalf. We may share Information with financial service providers, such as:

• Credit Agencies
• Debt collection providers
• Debt servicing providers

These companies are contractually obligated to comply with federal law concerning the Information.

INFORMATION ABOUT FORMER CUSTOMERS: We do not disclose Information about former customers, except as permitted by law and as set forth above.

PROTECTING YOUR INFORMATION: We maintain physical, electronic, and procedural safeguards to protect Information.

COMPLETECARE AFFILIATE COMPANIES: These companies or divisions include the following: CompleteCare, CompleteCollections, and Mayfair Solutions. If you desire a list of affiliates of a Health Care Institution that is provided Information, please contact the Health Care Institution.

ACCURATE INFORMATION: We attempt to maintain the accuracy of Information. If you believe CompleteCare has incorrect Information, please notify us. We will investigate your concerns and attempt to correct erroneous Information.

APPLICABLE LAWS: We intend this disclosure of your privacy rights to comply with applicable laws as exist on this date.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who has an account. What this means for you is as follows: When your account is transferred to us, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

CONTACT US IF YOU HAVE QUESTIONS: CompleteCare will provide our privacy policy annually, as long as you maintain an ongoing relationship with us. If you have questions about this privacy policy, please contact us.

2006